TERMS CONDITIONS
INTRODUCTION
These Terms and Conditions apply to all West End Experience (WEE) holiday workshops,
workshops and any additional products and/or services offered by West End Experience and/or
its group of companies in the future for any student (collectively “West End Experience
Activities”).
For participation of a student in any West End Experience Activity, all parents/carers are
required to consent to these Terms and Conditions by ticking the acceptance box for these
Terms and Conditions when submitting an electronic registration form online. We may update
these Terms and Conditions from time to time.
Any changes to these Terms and Conditions require the written consent or approval of West
End Experience.
A “holiday workshop” refers to workshops (including online activities) run by West End
Experience during the breaks between terms.
“Dates” refers to the dates for the relevant holiday workshop.
“Workshop” refers to a one-off course (including online activities) offering tuition in dance,
drama, singing and/or other performing arts-related activities which will be delivered for a certain
number of hours per day for a period of between one (1) and six (6) consecutive days and can
run at any time throughout the year.
“Online activity” refers to online streamed lessons and online workshops utilising the Zoom
platform, either delivered by any West End Experience holiday workshop or tutor, or by West
End Experience itself.
UNIFORM
For all students who join our holiday workshops, the dress code is MOVEMENT WEAR
(leggings, jogger, t-shirts – no jeans please) with PRACTICAL MOVEMENT FOOTWEAR (black
jazz shoes or jazz trainers, or plimsolls/trainers). Jazz shoes are safe and easy to move in,
which is why we recommend that all students wear them. Jazz shoes can be purchased directly
from us. For the final performance, students will be provided with a West End Experience
(WEE) t-shirt. We expect students to supply their own plain black leggings or joggers, black
socks (covering the ankle), and black jazz shoes OR plain black plimsolls or trainers.
HEALTH AND SAFETY
Participation in the physical elements of West End Experience (WEE), which includes dancing
and acting, is strictly voluntary. Parents/carers acknowledge and agree that there are many
inherent risks, known and unknown, involved with participating in repetitive and high intensity
physical activities. Students participate at their own risk and are obliged to inform West End
Experience (WEE) and its staff of any existing injuries or medical condition. All application forms
must have any known medical conditions stated and any changes to such information must be
notified to WEE immediately in writing. If you are unsure whether a student should participate in
any activity, please consult their GP before enrolling the student at any WEE activity. Any
medication left with WEE must be clearly labelled and the student should, unless WEE has
agreed in writing otherwise, be able to administer it themselves. Students must wear suitable
footwear and clothing at all times. If a student is unwell or has an accident requiring emergency
treatment, the parent/carer will be contacted via the emergency contact details provided below
or on the enrolment form. This number must always be contactable whilst the student is
attending WEE. Parents/carers are solely responsible for ensuring that the emergency contact
details on WEE’s records are up to date.
CHILD PROTECTION
No child under the age of 16 years will be allowed out of the building unsupervised (unless
parental permission is given explicitly and in writing). Please come to reception to drop off and
collect your child. All of our staff have Enhanced DBS certificates, and all performances are
staffed by Licensed Chaperones with the correct ratios according to Government Legislation for
Child Protection in public performance venues. No responsibility can be taken by West End
Experience (WEE) for the welfare of children who have parental permission to leave the
premises while they are off site.
PERSONAL PROPERTY
Students are obliged to take care of their own belongings and West End Experience (WEE)
accepts no liability for lost or damaged belongings. Please label all clothing with your child’s
name. You acknowledge that the maximum aggregate liability of WEE to a student or
parent/carer under these terms and conditions shall not exceed the WEE fee to which a claim
relates. The liability of WEE and that of its staff is restricted to class time only and then only to
gross negligence.
AGENCY AND PROFESSIONAL WORK
Students may be invited to audition for our associated agencies after training with us. This is at
our discretion and following observation in our classes and discussion about student potential
with our teachers. The Agency will decide who they wish to sign onto their books; the final
choice lies with them, not West End Experience (WEE). If the Agency runs an audition
workshop, they dictate how the workshop will be run. From time to time, the Agency may
contact WEE for suggestions for specific auditions. WEE may suggest students even if they are
not represented by the Agency. Professional castings and auditions also come into the WEE
office directly, and WEE will suggest students who are deemed suitable.
PHOTOGRAPHY, SOCIAL MEDIA & FILMING
West End Experience (WEE) reserves the right to use professional photos taken of all students,
past and present, in classes and in productions, on publicity materials such as our website,
marketing platforms and leaflets. Professional headshots are taken regularly by our associated
photographer and can be purchased by parents/carers if required. WEE reserves the right to
use photographs of past and present students on its official social media outlets such as
Facebook, YouTube and Instagram for the purposes of sharing information, promoting events
and for publicity. WEE reserves the right to use footage (filmed in-house or by a professional
filmographer) of past and present students on its social media outlets for publicity purposes. If
you do not wish for your child to appear in any such publicity, please inform us in writing
via email at least 14 days prior to the beginning of the course.
FEES
FEES ARE PAYABLE IN ADVANCE. We offer a £50 discount for the FIRST and subsequent
siblings on the main holiday workshop course (20% for Weeny siblings). Please note that if
West End Experience (WEE) is unable to accept a student due to capacity reasons, the student
may, at the parent’s/carer’s discretion, be placed on a waiting list. We will inform you as soon as
a place becomes available. No refunds will be made for any missed sessions or if you cancel
after a place has been booked, either by form or online, following the statutory seven day
cooling off period which is applicable from the time of registration. Within seven days of booking,
a full refund will be made following notice of the cancellation being received in writing. After this
time, booking is non-refundable. The deposit is non refundable. No refunds will be made for
cancellations made within a month of the start date of the holiday workshop which has been
booked. Payment plans are available via Klarna should you require it. Please contact the office
for further details.
WEE fees are reviewed annually and may be increased at our discretion.
CANCELLATION OF WEST END EXPERIENCE CLASSES
West End Experience (WEE) reserves the right to make changes to the timetable, the teaching
staff, the advertised programme or the programme delivery mechanism (for clarity this may
mean that we switch to online zoom classes) in the event of illness or other circumstances
beyond our control. Where a WEE class has to be cancelled by WEE, we will give as much
notice as possible. In the event of a last minute session cancellation, you will be notified by
email, text message, a call to your mobile phone or through a designated WEE social media
site. Parents/carers must ensure that they provide WEE with up-to-date contact details.
In the event of a WEE class being cancelled, WEE will provide substitute lessons where
possible either at an alternative time, venue or online. If the rare event that a class cannot be
made up in any form, then WEE will provide a full refund. If, however, a make-up session has
been offered, in any form, a refund will not be available.
It is occasionally necessary to change the time and/or venue of a WEE class. This will only be
done if absolutely necessary and WEE will do its best to keep class times, programme delivery
mechanisms and/or locations as similar as possible but unfortunately this cannot always be
guaranteed.
In the event that a student is unable to attend a WEE class, due to sickness, holiday or a
decision by the parent/carer or student not to attend, WEE regrets that it is unable to refund any
payment. All students must be collected on time after a session. WEE is unable to supervise
students after a session and consistent late collection could result in additional charges.
DISCIPLINE
At all our West End Experience (WEE) holiday workshops, we reserve the right to refuse a
student entry to a class if it is felt that the student’s behaviour is disruptive, inappropriate or
unacceptable. As recommended by East Sussex County Council, we operate a Yellow Card
system to ensure there is good discipline at all times. If a child is found to be disruptive they will
be given a Yellow Card warning which will be kept on record. If any student is given THREE
such warnings within a year they will be asked to leave the school. This situation is very rare, as
our professional team of teachers is experienced and reasonable in its approach to achieving a
professional, inspiring and fun-filled working environment for our students. Good time keeping, a
consistent uniform dress code, tidy folders containing all song lyrics and scripts given out by our
teachers, and excellent behaviour are essential ingredients of our unique training. By the way,
they also have a great time and lots of fun!
COMMUNICATION
Times, dates, fees and all relevant course details for West End Experience (WEE) will be
confirmed in writing in the registration email and subsequent invoices. All such terms and
conditions detailed in the registration email and online form shall be incorporated into the
agreement and shall be deemed to have been accepted by the parent/carer upon payment by,
or on behalf of, the parent/carer.
USE OF PERSONAL INFORMATION
West End Experience (WEE) reserves the right to keep on file all student and parent/carer
personal data as included in the registration form (as it is defined in the Data Protection Act
2018) for the duration of the student’s time with us and one year after. This information will be
used to inform students of WEE-related notices via email, text and letter. Once student data has
been filed, all application forms will be deleted, except for the signed TERMS AND CONDITIONS.
If a student doesn’t rejoin WEE, their details will be taken off the system after
one year, unless previously specified. WEE reserves the right to share this information within
the company to School Managers, Chaperones and Tutors as we see fit. If you wish to opt out
of our Privacy Notice, therefore requesting WEE deletes all relevant data regarding your child,
please inform us in writing via email.
WEE owns all the rights, title and interest in and to its websites, including software, text and
media and its trade marks, logos and brand elements. Nothing within these terms and
conditions affects or licences the ownership of these rights. Any intellectual property created
during any class, workshop or holiday workshop is owned by WEE.
GENERAL
These Terms and Conditions, together with any invoice or registration form, constitute the entire
agreement between the parties which supersedes and extinguishes all previous agreements,
promises, assurances, warranties, representations and understandings between them, whether
written or oral, relating to its subject matter. In the event that one or more of the provisions of
the Agreement are found to be unlawful or otherwise unenforceable, those provisions shall be
deemed severed from the remainder of the Agreement. The Agreement shall be governed by,
and construed in accordance with, the laws of England and Wales and any dispute, proceedings
or claim shall fall within the jurisdiction of the English courts.
Updated 12/03/2026